Privacy Policy

Defined Terms

This is a legal document, and you should read it carefully.

When the first letter of a word is capitalized in this document, it has a specific meaning. These are called “Defined Terms.” Here’s what they mean:

  • Company – Virtual Assistology, LLC

  • Website – virtualassistology.com

  • Privacy Officer – Ericka Pardun (ericka@erickapardun.com)

When you see “We,” “Us,” or “Our,” it refers to the Company.

Collecting and Using Your Personal Information

When you interact with our Website, certain personal information is collected to help us serve you better, fulfill purchases, and improve our content.

Categories of Information We Collect:

Contact Information

We collect your name, email address, and other contact details when you fill out a form, purchase a product, or sign up for our email list. We may use this to communicate with you, fulfill orders, and occasionally send promotional gifts.

Financial Information

When you make a purchase, we collect your billing address and payment details through secure third-party processors (listed below). We do not store or retain your payment information.

Profile + Usage Information

When you interact with our Website or purchase a product, we create a basic profile tied to your activity. We also collect usage data (clicks, time on page, navigation) via session analytics to help us improve your experience.

Some analytics tools may track your IP address and device/browser information, which may indirectly suggest your location. We do not use this to personally identify you.

How Long We Keep Your Info

We retain your contact and profile info only as long as necessary for the purpose of delivering your purchase or fulfilling legal requirements.

We do not store your financial information. It is processed securely via:

If you wish to have your data deleted, contact us using the information at the end of this policy.

Cookies, Pixels, and Tracking

We use cookies and tracking pixels to understand how users interact with our Website and email content. This includes browser type, device type, pages viewed, and clicks.

You can set your browser to reject cookies, though this may limit some functionality on our Website. We do not respond to “Do Not Track” signals due to a lack of industry standard.

Email Marketing

We value your inbox. If you opt in to our email list, we’ll send periodic updates, tips, and promotional content. You can unsubscribe at any time using the link in the email.

We do not sell or share your email with third parties for their own use. If we partner on a joint offer or event, your opt-in will indicate permission to share your info with that specific partner.

Information Disclosure

We only disclose your information:

  • To fulfill a service or product you purchased

  • To comply with legal requirements

  • To enforce our terms, collect payments, or respond to disputes

Security

We use industry-standard tools and platforms to safeguard your personal information. If we ever become aware of a data breach affecting your data, we will notify you as required by law.

Analytics Providers

We currently use:

  • Google Analytics

  • Kit (email and behavior tracking for subscribers)

Marketing Partners

We occasionally partner with:

  • Online educators

  • Coaches

  • Business support service providers

These partners may appear in our email or digital content, but they do not have access to your personal info unless you opt in directly through them.

Payment Processors

We use the following secure payment processors:

  • Stripe

Your transactions are processed through their systems, and we do not have access to your full payment details.

Your California Privacy Rights (CCPA)

If you’re a California resident, you have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal info

  • Opt out of the sale of your personal info

  • Not be discriminated against for exercising your rights

To exercise these rights, email ericka@erickapardun.com. We may request verification of identity before responding.

Your GDPR Rights (EU Residents)

If you’re located in the European Union, you have the right to:

  • Access, correct, or delete your personal data

  • Limit or object to how we use your data

  • Withdraw consent at any time

  • File a complaint with your supervisory authority

To make a GDPR-related request, contact ericka@erickapardun.com.

Children’s Privacy

We do not knowingly collect information from anyone under 16 years old. If you’re under 18, you must have permission from a parent or guardian to use this Website.

Links to Other Sites

We may link to third-party websites. Clicking those links is at your own discretion—we’re not responsible for their privacy practices.

Contact

If you have any questions or requests about your data, reach out to:

Privacy Officer: Ericka Pardun – ericka@erickapardun.com